| ShowcaseAwards and member profiles | Limit: 10 active awards and 1 award or qualification image per profile.Included: Recognition records, member profiles, and standard certificates. | Expanded limits: No award cap and up to 10 profile images.Unlocks: Award variants, approval workflows, activity awards, custom certificates, and dossier or shadowbox presentation. |
| AcademyTraining and qualifications | Limit: 10 active training definitions and 10 active qualification definitions.Included: Completion logs and member training records. | Expanded limits: Removes both definition caps.Unlocks: Instructor teams, certification and approval workflows, request and signoff queues, and deeper reporting. |
| Group organizationStructure and assignments | Limit: 1 group, 10 ranks, and 1 application form with up to 5 questions.Included: Positions, member assignments, and a canonical hierarchy. | Expanded limits: Removes group, rank, form, and question caps.Unlocks: Multi-group structures, custom visual layouts, application workflows, symbols, patches, and other visual assets. |
| Event managementSchedules and attendance | Included: One-time events, standard RSVP choices, attendance records, and a 15-minute reminder. | Unlocks: Recurring schedules, custom RSVP roles and requirements, flexible reminders, reward and qualification links, threads, and event voice spaces.Why upgrade: Run repeat events without rebuilding the signup and follow-up every time. |
| Temporary voice roomsMember-created spaces | Limit: 1 generator in the designated public voice category.Included: Default room names and automatic cleanup. | Expanded limits: No generator cap and generators may use other categories.Unlocks: Custom room names, Portal and event-created rooms, and owner controls for access, capacity, bitrate, and room handoff. |
| Core functionsThe shared staff foundation | Always included: CSV import with a safe preview, individual CSV exports, and a complete ZIP archive of your community data.Limit: 10 custom commands and autoresponses combined.Also included: Dashboard, Discord login, member records, permissions, audit history, and standard presentation. | Import and export: The same free data portability. Premium does not lock your records in.Expanded limits: Any paid module raises the combined command and autoresponse limit to 100.Unlocks: Custom themes, terminology, bot identity, panel text, and shared assets across your staff workflows. |
| ModerationSafety and accountable action | Limit: Up to 10 active policies.Included: Unlimited reports, cases, incidents, actions, and appeals; built-in actions; evidence and findings; AutoMod; Discord enforcement; private case threads; honeypots; reaction automation; verification; and external audit events. | Expanded limits: Unlimited policies.Unlocks: Custom actions, policy collections, advanced AutoMod response ladders, incident profiles, protected snapshots, recovery, analytics, bulk exports, multiple teams, and webhooks. |
| TicketsRequests and staff response | Limit: Up to 3 active ticket types and 1 support team; unlimited new tickets.Included: Discord and dashboard intake, direct routing, claiming and assignment, priorities, statuses, requester replies, staff replies, private notes, attachments, three shared saved replies, transcripts, search, history, export, and basic ratings. | Expanded limits: Up to 25 active ticket types, multiple teams, and unlimited or team-specific saved replies.Unlocks: Advanced routing, targets, escalations, templates, richer presentation, customization, operations, and reporting. |
| FormsStructured information gathering | Limit: 15 published non-poll forms, 15 questions per form, 1 page, and 3 active Discord panels.Included: Unlimited drafts, archives, accepted responses, and quick polls; standard fields and validation; confidential and anonymous modes; basic results and visualizations; import and export; and one scheduled close time. | Expanded limits: Up to 100 forms, 100 questions, and 25 pages or panels.Unlocks: Decisions, recurring schedules, conditional visibility, ranked and numeric fields, save and resume, advanced results and segments, role actions, customization, and integrations. |
| Community SitesComing soonYour public community home | Hosted pages, approved live community data, navigation, and public resources are in development. |
| Social MediaComing soonOutbound community publishing | Drafting, review, and publishing to supported social destinations are in development. |