Choose the staff work you want to make easier.

Showcase keeps recognition attached to the member record instead of scattered across old announcements. Staff can create awards, manage variants, review nominations, issue certificates, and publish profiles that members can return to.

• Recognize work done inside Discord or elsewhere in the community.
• Keep nominations, approvals, presenters, and reasons connected to each award.
• Give members a durable recognition history instead of another message to find later.

Academy gives training and qualifications one shared record. Staff can define courses, record completions, manage instructors, and approve signoffs without maintaining a separate spreadsheet or training channel archive.

• Track required onboarding, recurring training, and specialist qualifications.
• Keep trainers, trainees, certifications, and completion history connected.
• Find qualified members quickly when an event, team, or role needs them.

Group organization maps the structure behind your community: groups, ranks, positions, assignments, applications, and visual layouts. Staff can see where members belong and maintain that structure from one source.

• Maintain one current hierarchy instead of several competing rosters.
• Review applications and place accepted members into the right group and position.
• Use ranks, symbols, and layouts that match how your community is actually organized.

Event management keeps the plan, signup choices, venue, attendance, and follow-up together. Recurring schedules and reward approvals stay connected to the same community records used by staff elsewhere in Platypus.

• Publish clear event details and signup options without rebuilding the post each time.
• Track attendance and route event awards or qualifications through staff review.
• Keep recurring schedules and event history available for later follow-up.

Temporary voice rooms let members create the spaces they need without asking staff to build and remove channels for every meeting, group, or event. Staff still decides where rooms appear and what room owners can control.

• Use generator channels and configured categories to keep room creation predictable.
• Create event voice spaces when an event needs a dedicated place to meet.
• Clean up empty rooms automatically so the channel list stays manageable.

Moving to Platypus should not mean retyping the records your staff already maintains. Import existing CSV data, review it before saving, and export one dataset or a complete community archive whenever you need it. Import and export are free on every plan.

• Maintain one member record shared by recognition, training, groups, events, moderation, tickets, and forms.
• Give staff access to the right controls and review important changes afterward.
• Bring existing records in with a safe preview instead of front-loading weeks of manual entry.
• Download individual CSV files or a complete ZIP archive without upgrading or contacting support.

Moderation turns reports and incidents into a reviewable case history. The free workflow includes reports, cases, evidence, findings, actions, appeals, AutoMod, Discord enforcement, and private staff case threads, with up to 10 active policies.

• Keep the original evidence and staff reasoning together.
• Use built-in action types, member reports, verification, honeypots, reaction automation, and external Discord audit events.
• Upgrade for unlimited policies, custom actions, advanced AutoMod response ladders, recovery, analytics, exports, teams, and webhooks.

Tickets gives members a private path to staff and gives staff one place to claim, discuss, and resolve each request. Free includes unlimited new tickets across up to three active ticket types, one support team, direct routing, assignments, notes, attachments, saved replies, transcripts, search, export, and basic ratings.

• Accept requests from Discord or the dashboard.
• Separate requester replies, public staff replies, and private staff notes.
• Upgrade for up to 25 ticket types, multiple teams, advanced routing and escalation, templates, unlimited saved replies, customization, and advanced reporting.

Forms collects applications, surveys, polls, sign-ups, and feedback in a reusable staff workflow. Free includes up to 15 published non-poll forms, unlimited quick polls and accepted responses, 15 questions per form, three active Discord panels, identity choices, results, visualizations, import and export, and a scheduled close time.

• Publish a standard one-page form without leaving the staff workspace.
• Review individual responses or understand the overall result.
• Upgrade for higher limits, multipage forms, decisions, recurring schedules, conditional questions, ranked and numeric fields, save and resume, advanced results, role actions, customization, and integrations.